I have registered on 21st of July 2021. After depositing £1000 and winning over £8000 withdrawal for £8000 was requested. Instantly after hitting withdraw button I was sent email to verify my account by providing passport, driving licences, picture of bank card used for deposits and proof of address. On 23rd of July got email stating that verification was successful. After waiting further 3 days for withdrawal to be processed I contacted customer support via live chat just to get another email requesting my bank statement. Bank statement was sent but unfortunately not good as it didn’t show deposits made so I had to call my bank and request new statement up to date. After uploading new statement via website on Thursday 29th of July and waiting further 3 days for it to be verified I contacted customer support once again. As always people who supposed to help are clueless and cannot provide any information.
I’m sick of this and will be taking this further by getting Gambling Commission involved.
Practice used by this company is really doggy. I was told that this whole process is in place to protect my funds by making verification that payment method used for deposits and withdrawal belongs to me. However this only work one way as I cannot withdraw £8000 but they still allow me to make deposits of almost £9000 during verification process.
I would definitely not recommend them to anyone.
3666 people found this review useful
Awesome poker site. They have the most options when it comes to game selections. Plenty of events and extra ways to win SC's that come with just playing. Nowhere else processes quicker redemption! Thanks Clubs
9176 people found this review useful
They told me my redemption would be 14 business days, I put my redemption in on July 15th and it’s now been 25 business days and I still haven’t received it! I don’t recommend buying in on here since you don’t know when you’ll ever get your money! I have reached out to support 5+ times and they just keep saying I’ll get my money but don’t know when . Also they keep telling me in 24-48 hours an account manager will reach out to me via email, which since August 4th has never happened Will update if and when I receive my redemptionUpdate after about 45 total days of waiting I have received my redemption! I will be continuing to use this platform going forward!
3479 people found this review useful
Great game lots of fun gambling for skins
7020 people found this review useful
What can I say about blockbets casino....it's a casino. Great games, good platform, great customer service. Five star all around.
8776 people found this review useful